Frequently Asked Questions

Answers to the questions we get most about shipping, testing, returns and storage. If yours isn't here, contact us and we'll add it — we update this page with real questions rather than writing invented ones.

Where does NutriCollect ship?

The contiguous United States only. We do not ship internationally, to Alaska, or to Hawaii at this time.

How fast will my order arrive?

3-5 business days (contiguous US) after it ships. Orders placed before 2 PM PT ship same business day.

Is shipping free?

Standard shipping is free on orders $49+.

What is your return policy?

30-day returns, no questions asked.

Are your supplements third-party tested?

Yes. Every lot third-party tested for identity, potency, heavy metals and microbes.

How do I find my Certificate of Analysis?

Use the lot number on the bottom of your bottle at /pages/how-we-test.

Are your products made in the USA?

Yes. Manufactured in the United States in FDA-registered, cGMP-compliant facilities.

Do you use proprietary blends?

No. Every active ingredient is disclosed with its exact amount.

I take prescription medication — can I use these?

Talk to your clinician first. Several ingredients, including magnesium and some botanicals, interact with prescription drugs.

How should I store supplements?

Cool, dry, away from direct sunlight. Do not store softgels in the bathroom — humidity degrades them faster than heat does.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.